Effective Date: 08.01.2025

Northwest Service Pros (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring you understand how we collect, use, and protect your personal information. This Privacy Policy explains our practices in connection with our website, services, and communications, including SMS/text messaging campaigns.

1. Information We Collect
We may collect the following information when you interact with us:

Name, phone number, and email address.

Service request details and preferences.

Communication history (including SMS and email).

Website usage data collected through cookies or analytics tools.

2. How We Use Your Information
We may use the information we collect to:

Provide services you request.

Send appointment reminders, service updates, and account notifications.

Send occasional promotions or special offers (if you have opted in).

Respond to inquiries and provide customer support.

Improve our website, services, and communications.

3. SMS/Text Messaging
By providing your phone number and opting in, you agree to receive recurring SMS/text messages from Northwest Service Pros related to our services, updates, and offers. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time, and HELP for help. Your consent is not a condition of purchase.

4. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with:

Service providers who perform services on our behalf.

Legal authorities if required by law or to protect our rights.

5. Data Security
We use commercially reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights
You may request to review, update, or delete your personal information by contacting us.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Northwest Service Pros
Phone: (385)449-4494
Email: [email protected]